   |
| |
| Chuck
Holmes' seminars help distributors deal with
their markets more effectively. He is a charter
faculty member at the University of Industrial
Distribution and the University of Electrical
Distribution. He has appeared as a featured
speaker or breakout facilitator for a number
of distributor associations, including IDA,
NAHAD, ISD, ASA, NEDA, WFDA, PSDA, and SWA,
and has conducted sales management, sales, and
customer service training for dozens of distributors.
Below are a sampling of the seminars provided
by Corporate Strategies and delivered by Chuck
Holmes. Unless otherwise noted, all seminars
are available in a variety of formats, ranging
from two hour breakout sessions to seven hour
workshops. For more detail on any seminar,
click on the title. |
| |
| Selling
in the 21st Century |
| Times
have changed. So have customer expectations.
However, most of us are still selling to our
customers just as we always have. We fail to recognize
the radical change in selling in the 21st century.
Selling in the 21st Century looks at sales techniques
that fit the customers we deal with today. Selling
in the 21st Century is for outside salespeople,
inside salespeople, and sales managers. |
| |
| Creating
a Customer Service Culture |
| Creating
a Customer Service Culture provides a step-by-step
methodology for creating a culture where excellent
customer service is your employees' most common
response in every customer encounter. Creating
a Customer Service Culture is designed for CEOs,
branch managers, and other management. |
| |
| Everyday
Negotiations |
| Everybody
negotiates. With customers. With vendors. With
employees — or employers. Even with family
members. The question is — do you do it
well? Everyday Negotiations provides the background,
the concepts and the skills training to help
you negotiate successfully whether you are negotiating
to buy or sell a company, or a car, or just
trying to arrive at a mutually agreeable restaurant
choice for dinner. Everyday Negotiations is
designed for managers, sales people, and purchasing
people. |
| |
| New
Directions in Inside Sales — for Managers |
| While
almost all distributors recognize that their
market is changing and their businesses are
having to change with it, many have not admitted
to the impact that these changes have on their
selling system. This course deals with redefining
the role of inside sales to make it a more aggressive
part of the distributor’s selling system
and dealing with the ramifications of that redefinition.
New Directions in Inside Sales — for Managers
is designed for owner-principals, senior management,
sales managers, marketing managers, branch managers,
inside sales managers. |
| |
| The
Branch Manager’s Tool Kit |
| This
course deals with the three resources (employees,
customers, and financial) that branch managers
have and how to make the most of them. During
the course, managers have the opportunity to
turn an under-performing branch around, using
concepts that they can put into practice in
the real world. The Branch Manager's Tool Kit,
a case-based course, is designed for branch
managers and those who manage them and is conducted
in a two-day or three-day format. |
| |
|
|
| New
from Corporate Strategies |
| |
|
 |
Online
Inside Sales Training |
| |
Inside Sales for the New Century,
an online, selp-paced course for new and experienced
inside salespeople is now open for enrollment
at the Center for Distribution Education.
For details on the course,
Click Here |
| |
|
|
Corporate
Strategies Launches Training Management Practice |
| |
Contending that dollars spent
on training should be returned multiplied to
the bottom line, Corporate Strategies, Inc.
has launched a consulting practice that will
manage training for distributors.
Dubbed "ROI Training," the methodology
used by CSI builds and manages a curriculum-based
training plan for clients and provides evaluations
in terms of behaviors, direct results and bottom
line results. To learn more about ROI Training,
Click Here |
| |
|
| |
|
|
|
